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Read what our customers are saying about us.
"As a new client of Matz - we were very impressed [with] your service man, Ray on 9/24 at 10AM.
He checked all itmes involved with it in a very thorough & professional manner. I observed most actions from a short distance, as I was working in the garage during his visit. It was not to do fo but just the timing of our mutual actions. Reason for delay is that we were away on a trop & are now back into things.
Bob Bracken, Riverhead
"My experience was very good. The salesman and installers were great. Very helpful, knew their products and addressed my concerns. They went out of their way to accommodate me, I was in a pinch for time and they were able to help me out on short notice. My house is nice and warm now.
Jackie M., Hampton Bays
"Mr. Thomas, I recently had the pleasure of having my central air replaced by your company. I wanted to write to you and compliment the crew that came out to my house and installed my new A/C. They were on-time, professional, thoughtful and did a great job. I can barely hear my new system (the air handler is over my head when I sleep!), there is no more whistling noise going through my large return, and I my upstairs and downstairs zones are working.
By the way, before your crew left last Thursday they asked to see my other central air unit (my house has two). I showed them the condenser and the air handler. The company that had installed it had installed piping from the condenser in front of the area where I would replace my filter - making it nearly impossible to change. Well, your people took one look at that and said that that wasn't right. They rebuilt the pipe so I could access the filter. This is what I call going above and beyond. I'm more grateful to them than you know, because every 30 days I would have to go through all sorts of contortions to get my filter in and out of there. Now it's just open, slap it in, and I'm done.
I'll be recommending your company to anyone who asks."
"I am writing this note...to let you know what a great job your team did with our central AC installation. Larry is one of the hardest working, diligent, and most dedicated workers I have ever seen. I am an HR Director and interview/hire people on a daily basis and he was really one of the most dedicated and caring people I have seen in a very long time."
Stephanie and Michael
"I want to thank your company for being so great and easy to work with. The heat (is) working perfectly now. Many thanks."
"I wanted to take a moment to let you know what a wonderful asset Guy is to your team. He didn't make me feel stupid because I didn't completely understand the technical jargon. He made sure that he showed me everything he did and helped me understand how it all worked together. This is a very special quality in a service person. I wish all service people were like him."
"Mary ensured I had a technician sent out immediately that was professional and could fix the issue. She was kind and sympathetic to the issue - and made me feel 100% comfortable that your company would ensure the situation was taken care of appropriately."
"Today my ventilation fan was installed by a very talented Gentleman from your company! He could not have been more a of a professional! All I can say is "well done. Thank you."